Frequently asked questions

Can I wear your jewelry if I have sensitive skin?

We use high-quality earring findings—like posts and hooks—coated with 14K or 18K gold or rhodium. Our earrings are generally comfortable for sensitive ears. Since everyone’s skin reacts differently, we recommend trying them carefully if you have allergies or sensitivities.

What are your pieces made of?

All items are handcrafted using high-quality polymer clay. Some designs may also include accents of beads or metal findings, depending on the piece.

What should I do if my package is delayed?

Please check your tracking first. If it seems stuck or takes longer than expected, send us a message — we’ll be happy to check on it with you.

Can I request clip-on earrings instead of pierced?

Absolutely. Most designs can be customized with clip-on findings. Please send us a message before purchasing so we can confirm the best option for the design you like.

Is it safe to order from a small shop overseas?

We understand your concerns! Every order is carefully packed and shipped with a tracking number, so you can follow it every step of the way. If you ever need help, just reach out — we're happy to assist!

What payment methods do you accept?

We accept payments through Stripe, which allows you to pay safely and securely with most major credit and debit cards. Depending on your device and browser, you may also be able to use convenient options like Apple Pay or Google Pay.

For assistance during checkout, feel free to reach out.

How should I care for my polymer clay pieces?

• Avoid bending or dropping your pieces

• Keep them away from water, perfumes, and oils

• Store in a dry place, ideally in the jewelry pouch provided

Your pieces are strong—but they’ll last longer with a little extra love.

Do you ship internationally?

Yes! We ship from Thailand to many countries worldwide. Shipping costs and times vary by location and will be shown at checkout. [Shipping Policy]